General conditions

Orders & payment

[table delimiter=”|”]Paying method|Shipping

Orders on our website and payment with creditcard|No delay, your order will be dispatched immediately!

Payment via international money transfer|On week delay. Unfortunately our banks hold the money back for several days. Furthermore we are credited on working days only…

We dispatch your order immediately upon reception of the full payment

SAVE WITH BIG ORDERS

We offer you a rebate (total amount including VAT, without shipping costs):

[table delimiter=”|”]order amount|rebate

[attr class=””]from 250 €|-5%

[attr class=””]from 400 €|-7%

[attr class=””]from 550 €|-9%

[attr class=””]from 700 €|-11%

[attr class=””]from 850 €|-13%

[attr class=””]from 1000 €|-15%

[attr class=””]from 1150 €|-17%

[attr class=””]àfrom 1300 €|-18,5%

[attr class=””]from 1500 €|-20%[/table]

ADDITIONAL SAVINGS

By ordering several pairs of shoes at the same time you may lower the shipping costs:
up to 1 Kilo: +/- 14 € = 1 pair of shoes
up to 2 Kilos: +/- 16 € = 2 or 3 pair of shoes etc.

Terms and conditions

Prices

A selection of promotional prices are only valuable on line and may vary in our shop.

VAT

Within the european community our invoices include the french VAT. Export shipments (including Switzerland), with the necessary documents, are without VAT, but you may have to pay customs and treatment for importation.

Payment

All orders must be paid in EURO currency, using VISA / Mastercard or international money transfer.

Orders

Every effort is made to ship complete orders. In case we are temporarily out of stock of any items we may ship them separately, with no additional cost for the customer

Availability

All items, sizes and colors displayed with a green circle are available immediately or within a few days. However we reserve the right to discontinue any color, size or item at anytime, before any update.

Exchange and refund of articles

Exchange under the following conditions:

Items must be returned within 15 days upon date of reception to Swingtap, 21 Rue Keller, 75011 Paris, France. 2. There are no returns, exchanges or refunds for the following items: CDs, DVDs, books & booklets, and all downloads: music, PDF articles and films. 3. items must be returned in perfect condition. 4. 1st exchange: return postage must be paid by the customer. New shipment free. 2nd exchange:return postage AND new shipment must be paid by the customer. PROMOTIONAL ITEMS and ITEMS on SALE: return postage AND new shipment must be paid by the customer. Swingtap can not be held responsible for any loss or damage during transportation. 5. for all items specified on our website return postage must be enclosed. 6. returns must include a copy of our invoice. 7. Any return not corresponding to above conditions 1 to 6 will be returned to the customer at his own expenses.

  1. We refund the total amount paid with a maximum delay of 30 days when an article is definetely out of stock.

  2. If you wish to cancel and order the refund (without postage fee) will be executed with a maximum delay of 30 days upon the return of the order. A handling fee of 10 € will be charged.

  3. Refund of class and workshop fees: only by presentation of doctor’s or hospitals orders not more than 15 days after the beginning of the incapacity. No refund for workshops after the date.

Delivery

We ship worldwide, with the following exceptions: countries where postal service and/or payment can not be guranteed. The shipment is executed by Colissimo International (french postal office) with personal delivery. Delivery France : 3-5 days. Delivery outside France : app. 1 week. No shipments on weekends & holidays. Swingtap is not responsible for any loss or damage occuring during transportation. Upon receiving the merchandise the customer has the responsability to advise the shipment company for any damages.

Delivery charges are mentioned when checking out

Our business is registered under: Swingtap Sarl RC Paris 491 683 363

European VAT N° : FR 07 491 683 363